Posts tagged Customer Service

The Best Ways to Build Social Equity

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Building Social equity is simply connecting to those around you, in both a business and social aspect.  The best way to do that is by using sites that nearly everyone goes on: Facebook, Twitter, Skype, Squidoo, LinkedIn, Hubpages, StumbleUpon, My Blog Log, Google, Ask, Yahoo, Bing, and You Tube. These are just a few of the many popular social equity sites, but once you get on them, there is no doubt that you’ll be known.

To give you the right guidance to know how to accomplish building great social equity, Steps are laid out below, (more…)

How to Use Social Media For Marketing

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The world of marketing communication is enhancing immensely thanks to great social media devices such as Facebook, Twitter, Myspace, Hubpages, and Squidoo. Billions of people all across the world are communicating to each other and subconsciously advertising for companies and businesses. If I am looking for a product I am most likely going to post something on Facebook or Twitter and get the opinions of people I trust. This allows them to (more…)

Paying Attention to your Worst Customers

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In Jeff Jarvis’ informative book “What Would Google Do?” he discusses how your worst customer is your best friend. When it comes to online business, the key is to create positive, mutually beneficial relationships with all your customers – even those who have previously experienced you when you might not have been at your best.

Go online and find out what people are saying about you. If you don’t know what people are saying about you, whether it’s good or bad, you won’t have adequate information to either improve or maintain your product line or level of service. If they are upset at you, you will see them blog about it on their own blogs and on several social sites. Complaints are more helpful than disgruntled customers who never buy from you again. At least these people give you a chance to (more…)

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